Other Questions

Here are a few things you may want to know when using MaisonGo.

Can I book more than one service?

Yes. You can add multiple services when they are offered by the same provider.

If you want services from different providers, you need to make separate bookings.

Can I choose my provider?

Yes. MaisonGo lets you review available providers and choose the one you prefer.

MaisonGo does not automatically choose a provider for you.

Can I change my provider after booking?

If you need a different provider, the available options and price may change. Check the booking options available in your Dashboard or contact MaisonGo if you need help.

What if my provider or technician cannot complete the booking?

MaisonGo may contact you if the booking cannot be fulfilled as originally planned.

You may be asked to choose a different available time or another available option.

What if I have a problem with my booking?

Open the booking first and check the latest information.

If the problem cannot be resolved through your booking, contact MaisonGo support and provide your booking details.

Quick Tip

If you are unsure what to do, check your booking first. It contains the latest information about your appointment.