After the Booking
Once a service is finished, make sure the booking is completed correctly and the customer experience is recorded.
Complete the Booking
When the service is actually finished:
In Progress → Completed
For a Repeat Booking, complete each appointment separately when that service is finished.
Do not mark a booking as completed if the service has not been completed.
Rate the Customer
After a completed booking, you may be able to rate the customer.
Keep your rating:
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Honest
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Professional
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Based on the actual booking experience
Avoid personal, discriminatory, or unrelated comments.
Customer ratings may become part of their MaisonGo history and may help future providers.
Check Your History
Completed and past bookings remain available in your booking history.
Use your history to review previous services, customers, payments, and booking details.
Check Notifications
Review notifications for:
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Booking changes
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Cancellations
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Technician changes
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MaisonGo messages
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Other booking updates
Open the booking to see the latest information.
Keep Your Information Updated
Regularly check your:
Services → Prices → Locations → Service Areas → Availability → Technicians
Your MaisonGo information should always match your actual business.
Quick Tip
After each booking:
Complete the booking → Review payment → Rate the customer when available → Check for new notifications.